Terms of service

OVERVIEW

Welcome to CoffeePets! The terms "we," "us," and "our" refer to CoffeePets. CoffeePets operates this store and website, including all information, content, functionality, tools, products, and services associated with it, in order to provide you, as a customer, with a personalized shopping experience (the "Services"). CoffeePets uses the Shopify platform to provide you with the Services.

The terms and conditions below, along with the policies referenced herein (the "Terms of Service" or "TOS"), describe your rights and responsibilities when using the Services. Please read these Terms of Service carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By accepting these Terms of Service, you confirm that you have reached the age of majority in your state or province of residence and give us your consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including to access or browse our online store or purchase any products or services we offer, you may be asked to provide certain information such as your email address, billing, payment, and delivery information. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information. You are solely responsible for the security of your account credentials and any activity associated with your account. You are not permitted to transfer, sell, assign, or sublicense your account to another person.

SECTION 2 - OUR PRODUCTS

We have made every effort to display our products and services accurately in our online store. Please note that colors or appearance of products may differ from what is displayed on your screen due to the type of device you use to access the store, as well as its settings and configuration. We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be identical to what is presented in our online store.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer to any person, geographic area, or jurisdiction.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. CoffeePets reserves the right to accept or refuse your order for any reason at its discretion. Your order is only considered accepted after written confirmation from CoffeePets. We must receive and process your payment before your order is confirmed. Please review your order carefully before submitting it, as CoffeePets may not be able to accommodate cancellation requests once an order is confirmed. If your order is refused, modified, or cancelled, we will attempt to contact you using the email address, billing address, and/or phone number provided at the time of the order. Your purchases are subject to our return and exchange conditions as outlined in our Refund Policy.

You represent and warrant that your purchases are for personal or domestic use only, and not for commercial resale or export.

SECTION 4 - PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include taxes, shipping fees, handling fees, duties, or import charges.

Prices displayed on our online store may differ from those offered in physical stores or on other online platforms operated by third parties. We may from time to time offer promotions on our Services that may affect pricing and are governed by terms and conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the promotion terms will prevail.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You agree to promptly update your information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 5 - SHIPPING AND DELIVERY

We cannot be held responsible for shipping or delivery delays. All delivery timeframes provided are estimates and are not guaranteed. We disclaim any liability for delays caused by carriers, customs clearance, or any event beyond our control. Once products are handed to the carrier, ownership and risk of loss transfer to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, trade names, text, displays, images, graphics, product reviews, videos, and audio content, as well as their design, selection, and arrangement, are the exclusive property of CoffeePets, its subsidiaries, or its licensors, and are protected by US and international intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only. You are not permitted to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of third-party websites. If you decide to leave the Services to access such third-party materials or websites, you do so at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: this section accurately describes the relationship between Shopify and your store and should not be removed or modified.]

CoffeePets is powered by Shopify, which enables us to provide you with the Services. However, any sale or purchase made in our store is made directly with CoffeePets. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and CoffeePets, including any damages, losses, or harm resulting from products or services purchased.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, available here [LINK], and certain personal information may also be subject to Shopify's Privacy Policy. By using the Services, you acknowledge having read these privacy policies.

SECTION 11 - FEEDBACK

If you submit ideas, suggestions, feedback, reviews, proposals, plans, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, non-exclusive license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial purposes.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

The Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and without prior notice.

SECTION 13 - PROHIBITED USES

You may only access and use the Services for lawful purposes. You are strictly prohibited from using the Services to violate any laws, infringe intellectual property rights, harass or harm others, transmit false or misleading information, or send unsolicited commercial communications.

SECTION 14 - AGENTS

No agent (any software or service acting autonomously on behalf of a person) may access or interact with the Services unless it continuously identifies itself and operates in strict compliance with our requirements, including identifying itself in all HTTP requests and not impersonating human behavior.

SECTION 15 - TERMINATION

We reserve the right to terminate this agreement or your access to the Services at any time and without notice at our sole discretion. You will remain liable for all amounts due up to and including the date of termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

SECTION 17 - LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COFFEEPETS AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS OBTAINED THROUGH THE SERVICES.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless CoffeePets, Shopify, and their affiliates, partners, officers, directors, employees, agents, and service providers from any claims, damages, or expenses, including reasonable attorneys' fees, arising from your breach of these Terms, your violation of any law or third-party rights, or your use of the Services.

SECTION 19 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

SECTION 20 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify any part of these Terms of Service at any time by posting updates on our website. Your continued use of the Services after any changes constitutes your acceptance of the new Terms.

SECTION 21 - CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact us at:

CoffeePets
hello@thecoffeepets.com
[RETURN ADDRESS TO BE ADDED]